Front Desk / Accounts Manager

Posted by on Sep 16, 2016 in Not Frontpage | 2 comments

pavitt_logo

 Front Desk and Account Specialist Job Description

Pavitt Health & Fitness is committed to providing services that support people’s total well-being. The owners, staff, trainers, and instructors represent a group of hard-working, dedicated individuals who enjoy a collegial, team-based environment. Most staff are involved in interrelated activities that support member satisfaction, making good communication among team members imperative.

Position Summary: This position plays a central role in the organization and is responsible for:

  • Directly assisting the management,
  • Performing and/or coordinating front desk duties and member services,
  • Managing and tracking membership information and accounts, and
  • Ensuring the highest possible level of member satisfaction

Certification and Educational Requirements (expected within the first 12 months of employment):

  • High school diploma or equivalent
  • CPR & First Aid certification

Experience

  • Retail sales experience
  • Customer service experience
  • Computer-based tracking and data entry systems

Organization skills

  • Attention to detail
  • Competent in areas of decision making, planning, and analyzing information
  • Coordinating and prioritizing assignments, projects, and daily duties

Skills Required:

  • Excellent communication skills
  • The ability to smile and be welcoming
  • Proficient math skills
  • Ability to work under pressure
  • Must have goodwill, diplomacy and the ability to get along with others
  • Believe in a high level of customer service
  • Ability to multitask
  • Enjoy working with people
  • Problem solving
  • Proficient with computers and spreadsheets

Attitudes to Be Exhibited:

  • Friendly, outgoing personality and enjoy social interaction
  • Cooperative, positive with an optimistic attitude
  • Enthusiasm for the facility and for the job
  • Patient, courteous listener, able to show empathy
  • Willingness to follow instructions precisely
  • Enthusiasm to complete specialized work assignments
  • Work as part of the team
  • Professional demeanor

Duties to Be Performed:

  • Handle incoming calls
  • Greet people
  • Check in members, verify membership, collect fees
  • Use analytical skills to maintain efficiency and quality
  • Perform general cleaning duties to include regular locker room and workout area checks
  • Process and reconcile all retail and membership monetary transactions
  • Ensure required forms are available, and completed and processed properly
  • Handle member service issues that include: personal training, guests, lost and found items, new memberships, change of address, EFT setup or change, and questions regarding billings and payments
  • Handle membership payments, cancellations and freezes
  • Review agreements and prepare daily paperwork for management review
  • Help design and implement procedures that add to workplace efficiency
  • Give facility tours
  • Sell and keep supplies stocked of all snack and drink items
  • Keep towels washed, dried and folded
  • Keep desk and lobby neat and clean at all times
  • Be alert for the security and safety of self and others
  • Undefined work assigned by supervisor

Supervision: This position is supervised by the General Manager

Pay: DOE

Benefits:

  • Catastrophic Health Insurance
  • Complimentary family membership
  • Discounts on goods and services: food items, nutritional supplements, and personal training sessions

Pavitt Health & Fitness is an Equal Opportunity Employer. PHF does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

 

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NOW PLAYING!

NOW PLAYING!

Posted by on Aug 24, 2016 in Updates | 0 comments

CHILDCARE HOURSPavitt Kids Club Logo

Monday – Friday:  8 am – 1:30pm / 3:30 pm – 7:45 pm 

Saturday/Sunday 8:00 am – 1:30 pm 

Maximum childcare stay is 2 ½ hours per shift

program-fees

REGISTRATION & ENROLLMENTIMG_1822

Program does not discriminate on the basis of race, color, sex, religion, age, creed, marital status, domestic partnership status, national origin, ancestry, past or present physical or mental disability, sexual orientation, veteran status or citizenship status, genetic information, or any other classification protected by law.

ELIGIBILITY: Children must be between the ages of 0 – 9 years old

REGISTRATION: Parent must register at Pavitt Health & Fitness front desk and complete all necessary paperwork, and make required payment for their child/children to begin the program. Please do not give paperwork to any child care staff.

PAYMENT OPTIONS:IMG_1823

Electronic Funds Transfer (EFT): This is an automatic withdrawal from your checking account or credit card made each month. Membership in the Pavitt Kids Club is an additional charge to the EFT gym membership. You complete a contract and pay the first month’s child care fee at the time of registration. If paying by checking account, we will need a VOIDED check for the account you wish to draft from.

Prepaid: Prepaid gym memberships can be for 1, 3, 6, or 12 months. Register at the front desk of the gym. We accept cash, check, money order, and credit/debit cards. Please do not give payments to staff at the child care.

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Play Unit

 

 

 

 

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FRONT DESK

Posted by on Jun 6, 2016 in Not Frontpage | 0 comments

FRONT DESK Job Description

Pavitt Health and Fitness began in 2006 as a business committed to providing services that support people’s total well-being. The owners, staff, trainers, and instructors represent a group of hard-working, dedicated individuals in a collegial, team-based environment.  Most staff are involved in multiple interrelated activities, making good communication among team members imperative.

Position Summary: This position is an integral part of membership sales and conducts facility tours, encourages people to join, and completes contracts. This position is responsible for greeting, checking-in and assisting customers; providing information regarding programs, services, and memberships; and ensuring the highest possible level of customer service and member satisfaction.

Experience and Educational Requirements and Preferences:

  • Equivalent of a high school education
  • Cash register experience
  • CPR & First Aid Training  (expected within the first 12 months of employment)
  • Reception, sales, and/or customer service experience preferred
  • Familiarity with fitness machines and equipment preferred
  • Defibrillator (AED) certification (expected within the first 12 months of employment)

Skills Required:

  • The ability to smile and be welcoming
  • Basic math skills
  • Ability to work under pressure
  • Must have goodwill, diplomacy and the ability to get along with others
  • Believe in a high level of customer service
  • Ability to multitask
  • Enjoy working with people
  • Solve problems

Attitudes and Behaviors to Be Exhibited:

  • Work as part of the team
  • Friendly, outgoing personality and enjoy social interaction
  • Cooperative, positive with an optimistic attitude
  • Exhibit enthusiasm for the facility and for the job
  • Patient, courteous listener, able to show empathy
  • Follow instructions precisely
  • Accommodating to the needs of others
  • Clearly and respectfully articulate gym etiquette to members
  • Adhere to regulations and procedures
  • Use systematic approach to completing work assignments
  • Maintain a professional appearance and behavior

Duties to Be Performed:

  • Handle incoming calls
  • Greet people
  • Give facility tours
  • Understand and clearly explain membership options to prospective members and properly complete membership contract paperwork
  • Handle member services related to: personal training, group fitness classes, guests, lost and found items, change of address, EFT setup or change, and questions regarding billings and payments
  • Handle membership payments, cancellations and freezes
  • Check in members, verify membership, collect fees
  • Answer basic questions about fitness machines and equipment
  • Perform general cleaning duties to include regular locker room and workout area checks
  • Process monetary transactions
  • Ensure required forms are available, and completed and processed properly
  • Sell and keep supplies stocked of all snack and drink items
  • Keep towels washed, dried and folded
  • Keep desk and lobby neat and clean at all times
  • Be alert for the security and safety of self and others
  • Undefined work assigned by supervisor

Supervision: Supervision and training will be given by the General Manager and Front Desk and Accounts Specialist

Pay: $12-15 per hour depending on experience

Benefits:

Complimentary family membership

Discounts on goods and services: food items, nutritional supplements, and personal training sessions

To Apply: Drop off resume at front desk, or email it to marty@gopavitt.com

Pavitt Health & Fitness is an Equal Opportunity Employer. PHF does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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Pavitt Kid Club Childcare Provider

Posted by on Jun 6, 2016 in Not Frontpage | 0 comments

Pavitt Kid Club Childcare Provider

Position Summary:

This position provides all the necessary primary care for infants, toddlers and direct supervision of older children in the Kid Club area. The primary job of the Kid Club Childcare Provider is to ensure the safety and security of all children while in the Kid Club care.

Responsibilities:

  • Care for children in the defined area of Kid Club Center.
  • Interact with the children in a positive and age appropriate manner.
  • Organize and participate in recreational and educational activities, such as games, drawing, handicrafts, and reading to children.
  • Maintain discipline with the children and initiate other measures to control behavior.
  • Maintain records on individual children ensuring that all children have a registration form on file.
  • Organize and store toys and materials to ensure order in Kid Club area.
  • Support children’s emotional and social development, encouraging understanding of others and supporting positive self-concepts.

Job Qualifications:

  • High school diploma
  • Pass a drug test
  • Pass a background check
  • 2 years prior work experience in a daycare/childcare environment required
  • Infant and Child First Aid and CPR certification required
  • Physically able to lift 50 pounds
  • Excellent communication with children required
  • Excellent communication with adult parent(s) required
  • Have the ability to make children feel secure
  • Be able to provide references upon request

Supervision: This position is supervised by the General Manager

  • 90 day probation period

To Apply: Submit resume to joe@gopavitt.com, or drop it off at the front desk at the gym;

10004 Glacier Highway

Pavitt Health & Fitness is an Equal Opportunity Employer. PHF does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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